First-timers rarely return. A number that follows them home changes that.
You can see a guest's wellness dip at home, before their next visit.
MetaScore turns the quiet months a guest is away into billable check-ins and a reason to book again.
Will it generate revenue? Will it improve rebooking? Will it make your spa stand out? MetaScore is designed to do all three.
They come once — and you never see them again.
Most spa visits end with the voucher spent and no reason to return. A treatment feels good and then fades, and without anything measurable to come back for, a one-off guest stays a one-off guest.
One-and-done guests
Most visits end with no rebooking; the voucher's spent and the guest is gone.
Nothing to come back for
A treatment feels good then fades. Without a measurable result, there's no reason to return.
Every spa sells the same menu
Treatments and experiences are everywhere. A measurable wellness outcome is what turns a one-off guest into a regular.
Metabolic health describes how effectively the body manages energy, blood sugar, blood pressure, cholesterol and other important health markers. By tracking these markers over time, guests can see improvements that go beyond how a treatment made them feel on the day.
The MetaScore journey.
A measurable wellness service built into the guest experience. MetaScore fits alongside the treatments and packages your spa already offers. No new therapies to learn, no complicated timetables, no major changes to how you run the spa.
Offer guests a MetaScore wellness assessment — as a standalone bookable service, a spa-day add-on or part of a wellness package.
Your trained team collects a structured set of measurements — blood pressure, blood glucose, cholesterol, waist-to-height ratio, grip strength and other relevant markers. The results create a clear starting point.
Guests receive a simple, visual explanation of their results, seeing where they're doing well and where attention may help.
Guests use the BioScore app and home kit to record readings between visits, so progress continues after they leave.
Your team uses the results to guide conversations around relaxation, sleep, movement, nutrition and everyday habits.
Guests return for reassessments and see their score change over time. When progress becomes visible, the next visit books itself.
We run the event. You open the doors.
One of the simplest ways to introduce new people to your spa is a free, educational wellness event. MetaScore helps organise and deliver a 90-minute session that introduces local people to metabolic health, gives them a simple reading, and creates a natural conversation with your team.
We help set it up
Event structure and presentation, a booking page, promotional materials, reception guidance, assessment equipment and a clear follow-up process.
Your spa hosts
You provide the space and introduce attendees to your treatments, packages and team. Afterwards they can book a full assessment, a treatment, or discuss the best next step.
Everything your team needs to deliver the service.
MetaScore brings the assessment, technology, equipment and training together in one connected system.
A structured assessment
A consistent process for collecting measurements and establishing a guest's starting point.
Professional equipment
Devices for blood pressure, blood glucose, cholesterol, uric acid, grip strength and waist-to-height ratio.
The practitioner platform
A central place for your team to record results, review progress and manage assessments.
The BioScore member app
Guests view results, follow progress and record readings between visits.
Home monitoring kits
A practical way for guests to stay involved with their health between visits to the spa.
Team training
Your team learns the equipment, the protocol, how to explain results responsibly, and when to refer to a healthcare professional.
Launch and event support
Help to introduce the service, educate guests and bring new people into the spa.
Every reading is entered into the BioScore system as it is taken. The system compares each reading against general wellness reference points, the everyday benchmarks people already know. Where a reading falls outside the usual range, the system suggests the guest speaks to their GP. For safety it may pause an assessment and point the guest to their GP before going further. Your team is never asked to interpret a reading or give a health opinion. The system signposts, and any medical judgement stays with the guest's GP, never with you or your staff.
Built on recognised clinical evidence.
MetaScore brings established health and performance measurements together in a format that people and professionals can understand and track.
Established markers such as blood pressure, blood glucose, cholesterol, waist-to-height ratio and physical performance.
Assessment ranges are informed by published research and recognised clinical guidance, and clearly referenced within the platform.
MetaScore brings multiple measurements together into a clearer, colour-coded picture of a person's position and how it is changing over time.
MetaScore supports wellness assessment, education and lifestyle coaching. It does not diagnose medical conditions or replace advice from a qualified healthcare professional.
Anthony Augustine, PhD · Founder, MetaScore
Anthony has spent nearly two decades helping people understand behaviour, motivation and lasting personal change. MetaScore brings that experience together with structured health assessment, practitioner education and measurable progress tracking.
Not yet trained or equipped?
Choose the route that matches where you are now.
I need the equipment
The Practitioner Starter Kit contains the professional devices, scorecards and guidance to begin conducting structured wellness assessments.
View the practitioner kitI need training and certification
The Metabolic Wellness Practitioner Training includes home learning, practical training, certification and the equipment required to begin delivering assessments responsibly.
View practitioner trainingI am already trained and equipped
Choose the monthly client plan that fits your needs.
Choose a platform planQuestions spas ask.
Do my staff need to be medically qualified?
No. Your team is trained and certified by MetaScore to deliver every assessment. Flagging any reading worth a GP conversation is handled by the BioScore system. Your staff do not interpret results or recommend medical action. Your team delivers the assessment and the system takes care of the rest. No medical qualification is required.
Is the training a certified course, and can my team get insured?
Yes. The Metabolic Wellness Practitioner Training is accredited by the Complementary Medical Association. Your team completes and passes the course to become certified. Once certified, they can take out the professional insurance required to deliver assessments to the public.
Is my guest's data kept secure and private?
Yes. Every reading is stored securely and protected under UK data protection law. The data belongs to your guest. It is never sold and never shared without their consent.
What if your spa became known for measurable wellness, not just a lovely day out?
Book a free MetaScore demonstration and receive a complimentary metabolic wellness assessment.
Rather than watching a software presentation, you'll experience the same assessment journey your guests would.
Your complimentary assessment includes
Your MetaScore practitioner collects a structured set of metabolic health and physical-performance measurements:
- Blood pressure
- Resting heart rate
- Blood glucose
- Total cholesterol
- HDL cholesterol
- LDL cholesterol
- Triglycerides
- Uric acid
- Waist-to-height ratio
- Grip strength
- Functional movement
During the demonstration, you will also see
- How the assessment works
- How results appear to the guest
- How your team records and explains each result
- How guests track progress through the BioScore app
- How home monitoring connects guests between visits
- How the event brings new prospects into your spa
- How assessments, kits and rebooking generate revenue
No pressure and no obligation. A practical chance to experience MetaScore and decide whether it's right for your spa.
Book your free demo + metabolic assessmentYour progress, beyond the scales.
BioScore helps you record blood glucose and blood pressure readings, understand your current position and see how your habits are affecting your progress. Use your existing compatible monitors, or begin with the BioScore Home Kit.
